MushirAI Knowledge Base & Help Center

MushirAI is an AI business co-founder that works alongside you from your first idea to a launch-ready business. Instead of generic advice, it runs a structured, step-by-step process — asking sharp questions, planning your journey, and producing real deliverables you can download and use.

The core product has four parts: a Co-Founder chat for strategy and execution requests, a structured Journey of ten business phases, task management that tracks your immediate next actions, and a file Library that stores every report, model, brand kit, and piece of marketing copy your project generates.

MushirAI starts free so you can experience the full flow before paying anything. The Free plan gives you 10 credits to test chat, view your Journey, and receive your first deliverable.

The Paid plan provides a monthly credit allowance (300 credits/month) to run deep market research, create financial models, draft landing pages, generate brand kits, and execute strategy with all specialist agents unlocked. You can upgrade or downgrade anytime from your Billing page.

Credits are how MushirAI measures the work AI performs for you. Every action shows its credit cost before you approve it, so there are no surprises — and failed runs are automatically refunded.

Standard chat messages consume a small amount of credits, while running specialist agents for full deliverables (like market research reports or brand kits) uses more credits based on complexity. Your current balance is always visible in the workspace header.

The Journey is the backbone of MushirAI: a guided path through ten business validation phases — from Idea and Problem Discovery through Market, Validation, Financials, MVP, and Launch. Each phase unlocks the next, so you always know what comes after what.

Tasks keep track of your immediate action items (including steps the co-founder suggests and adds for you), and the Library stores all generated deliverables, reports, and marketing copy for your project — searchable and downloadable as Markdown or Word.

You are never locked in. You can cancel your subscription anytime from your Billing page, and the process takes under a minute.

Cancelling stops future renewals, and you retain access to your plan and remaining credits until the end of your current billing cycle — so nothing you have already paid for is wasted.

We stand behind the product with a 30-day money-back guarantee. If MushirAI is not right for you, you can request a full refund within 30 days of purchase.

Contact us at support@mushirai.com or visit paddle.net with your receipt details, and we will process it promptly.

Only you. Your chats, business plans, and deliverables belong to your private account — they are never shared, sold, or used to train models for other users.

Your data is encrypted and stored securely, and you can export or delete everything through your account settings at any time, in line with our Privacy Policy.

Our support team is real, responsive, and happy to help with anything — product questions, billing issues, or feedback on how we can serve you better.

Email support@mushirai.com and expect a reply within 12–24 business hours. For faster self-service, browse the FAQ or reach us by phone at +44 7882 768020.